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Below are our most frequently asked questions. If you have a question not on our
list, please feel free to contact us
or ask below. |
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Question:
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Email: |
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1. |
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That will depend a lot on the specific application; interior or exterior, the amount
of light exposure, color, sheen, and the amount of wear and tear they receive. In
every case the use of the highest quality products professionally applied over surfaces
which have undergone a rigorous cleaning and preparation process will assure the
maximum lifespan intended by the manufacturer. |
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2. |
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While not all coatings and paints are intended to be washed the answer in general
is yes. With the selection and use of the appropriate high quality materials washing
and scrubbing of walls, even flat sheen plaster walls is absolutely possible.
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3. |
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We schedule our projects to start in chronological order. However, we are flexible
to accomodate special needs(travel, moving, etc.). Though jobs already in
progress will take priority. Advance planning and scheduling will assure that your
project receives the attention to detail which results in a quality experience,
although we usually have staff available to accommodate short notice emergency situations. |
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4. |
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Protecting your furnishings and possessions is of the greatest importance to us.
We will communicate and work with you to assure that any special things receive
special care. On all our job sites everything to be protected is wrapped in plastic
sheeting and tape; floor coverings, windows, and doors are taped around and covered
prior to any work being started.
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5. |
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The internet, digital cameras, our web site and the customer access section at johngreypainting.com
provide the ability to maintain real time communication with you and report progress
and discuss issues through the duration of your project. Our office on Sanibel provides
a place to achieve logistic support and coordination.
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6. |
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Yes. We have a motivated, professional work group and our goal is to complete every
project by following the shortest path to a quality result. |
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7. |
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Many people have already considered color schemes prior to contacting a decorating
contractor. For everyone else we would suggest beginning with a consultation. Our
color and design consultant can help to form a complete color and decorating scheme
as well as coordinate interior furnishings. On this web site there is a simple color
tool to assist you with basic color concepts. In our office we have the ability
to input a picture of your house or project and apply different colors and schemes
to help you visualize the total color scheme. Viewing and approving the final selections
on the wall prior to application is last step.
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8. |
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Product selection was always a complicated issue and it is even more so now in light
of environmental concerns. John Grey Painting is taking every opportunity to protect
the environment. There are many application opportunities to substitute the more
friendly acrylic enamels in place of ‘old school’ oil base paints, and we welcome
these. VOC’s (volatile organic compounds) are in every product in some form. It
is a balancing act to achieve surface adhesion, optimum durability, color and sheen
retention, reduce oxidation and UV light degradation while dealing with environmental
concerns. The short answer is use acrylics whenever possible! |
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9. |
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We are an accredited licensed carpentry contractor and not only can, but do make
wood repairs. In our environment the question regarding wood is not will it need
repaired prior to painting, but how extensive will the repairs be. |
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10. |
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We apply the number of coats required to achieve a quality finish. The short answer
is typically two coats over previously painted surfaces and three coats over new
surfaces. We would always suggest that to apply an additional coat while we are
already there will be far less expensive than doing it later but each project has
its own requirements. |
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11. |
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Absolutely! We are always available to answer questions, give advice or consult
with you regarding the color, preparation, and product selection necessary to achieve
the result you are striving for. Tell us what you have in mind and we’ll work to
achieve it. |
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12. |
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Of course that is difficult to answer until we have assessed the effort required
to achieve what you want. We will be able tell with good accuracy how long your
project will last after checking for the possibility of unforeseen or unanticipated
issues. |
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13. |
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Before you make decisions about how to proceed with a plan of attack, we would strongly
suggest that you call us or request a consultation online. We have had experience
with a great number of projects and can often guide redirect or short cut the process
involved to achieve the highest quality experience. |
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14. |
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No. Our initial inspection, assessment and preliminary consultations would be included
as an ordinary part of the proposal process. |